Description

Standard Remote Tech Support – Monthly

Cybesion® Remote Tech Support Basic is a Great plan for fixing your business or home computer problems. It’s the ideal support you’ll need during business hours for your home or office.

• 1 Person
• Working Hours Support
• Software Upgrades
• Software Installation
• Troubleshooting
• Device Management
• App Management
• Patch Management
• Security Automation

After payment, you will receive an email to download and install the software, please wait 24 – 48 hours. A Cybesion technician will call you to ensure your devices are squared away.

Coverage is for 1 person, 1 device, each additional device will be $7.50 per device.

*Parts needed to complete an installation or setup will be charged at regular price. *Fees for any necessary parts and accessories will be charged, in addition to $100 for each standard site visit a hourly rate of $200 will apply if a technician is requested to be dispatched. Also, a travel charge may apply for travel outside of 50 miles of our central office in Neptune, New Jersey. *There is no additional cost for services performed remotely. *A setup fee of $399 may apply.

Premium Remote Tech Support – Monthly

Cybesion® Remote Tech Support Unlimited is a Great plan for fixing your business or home computer problems. It’s the ideal around the clock 24 hour support you’ll need your home or office.

• 1 Person
• 24 Hours Support
• Software Upgrades
• Software Installation
• Troubleshooting
• Device Management
• App Management
• Patch Management
• Security Automation

After payment, you will receive an email to download and install the software, please wait 24 – 48 hours. A Cybesion technician will call you to ensure your devices are squared away.

Coverage is for 1 person, 1 device, each additional device will be $7.50 per device.

*Parts needed to complete an installation or setup will be charged at regular price. *Fees for any necessary parts and accessories will be charged, in addition to $100 for each standard site visit a hourly rate of $20 will apply if a technician is requested to be dispatched. Also, a travel charge may apply for travel outside of 50 miles of our central office in Neptune, New Jersey. *There is no additional cost for services performed remotely. *A setup fee of $399 may apply.