Privacy Policy

General Principles for the Processing of Personal Data

Personal Data will be collected, stored, processed, and transmitted in accordance with Cybesion, LLC’s established policies and applicable federal, state, local, and international laws, rules, and regulations. This policy applies to both Cybesion, LLC and its DBA, Cybesion Academy, as well as the websites hosted on Kajabi.com and GoDaddy.com, including cybesion.com and cybesionacademy.com.

The principles of Cybesion with respect to the processing of Personal Data are as follows:

  1. Personal Data will be processed fairly and lawfully.
  2. Personal Data will be collected for specified, explicit, and legitimate purposes and not further processed for incompatible purposes.
  3. Personal Data collected by Cybesion and Cybesion Academy will be adequate, relevant, and not excessive in relation to the purposes for which it is collected.
  4. Personal Data collected by Cybesion and Cybesion Academy will be accurate and, where necessary, kept up to date to the best of our ability.
  5. Personal Data will be protected against unauthorized access and processing using appropriate technical and organizational security measures and controls.
  6. Personal Data collected by Cybesion and Cybesion Academy will be retained as identifiable data for no longer than necessary to serve the purposes for which the Personal Data was collected.

If Cybesion or Cybesion Academy engages in the processing of Personal Data for purposes other than those specified in this Privacy Statement, we will provide notice of these changes, the purposes for which the Personal Data will be used, and the recipients of Personal Data.

Collection of Information

Cybesion, LLC, and Cybesion Academy may collect Personal Data about you from a variety of sources, including directly from you, from other Users, from resellers and distributors, from our vendors, from our service providers, from third-party information providers, from our Affiliates, and through the operation of the Website.

“Personal Data” collected by Cybesion and Cybesion Academy includes:

  • Your first and last name;
  • Billing or shipping address;
  • Credit card or payment information;
  • Government-issued identification number;
  • Email address;
  • Phone number;
  • Purchase information and history;
  • Your account number;
  • Resume or professional information; and
  • A combination of your username and password used to access the Website.

Information You Provide Voluntarily

We may collect Personal Data directly from you when you voluntarily provide it to us. For example, when you communicate with us over the telephone or through the Website by way of email, online chat, web form, or online account registration to obtain access to Offerings, register for an event or training, purchase an Offering, ask questions, attempt to resolve any issues related to the Website or Offerings, submit a job application, or submit feedback and comments.

The Personal Data that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your Personal Data.

Information that We Collect Automatically

When you visit our Websites (cybesion.com and cybesionacademy.com), we may collect certain information automatically from your Device. In some countries, including countries in the European Economic Area, this information may be considered Personal Data under applicable data protection laws.

Specifically, the information we collect automatically may include information like your IP address, device type, and unique device identification numbers, browser-type, your Media Access Control (MAC) Address, broad geographic location (e.g., country or city-level location), and other technical information. We may also collect information about how your device has interacted with our Websites, including the pages accessed and links clicked. Collecting this information enables us to better understand the visitors who come to our Websites, where they come from, and what content on our Websites is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Websites to our visitors. Some of this information may be collected using cookies and similar tracking technology, as explained further under the heading “Cookies and Other Website Usage Information.”

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on cybesion.com and cybesionacademy.com, hosted via Kajabi.com, to collect and store information. These technologies help us understand user behavior, improve the functionality of our site, and provide you with personalized experiences.

From Other Users

We may receive Personal Data about you from other users of the Website when they provide information to us. For example, we may receive information when they communicate with you or with us through the Website.

From Resellers and Distributors

We may obtain Personal Data about you from the resellers and distributors that purchase Offerings available from us and provide such Offerings to you.

From Our Vendors

We may obtain Personal Data about you from the third party vendors that make Offerings available through us.

From Third Party Information Providers

Cybesion may also obtain Personal Data from third parties that have obtained or collected information about you and that have the right to provide that Personal Data to us. Cybesion will only obtain this Personal Data where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your Personal Data to us. For example, if you register for the Website using a third party service or through a third party website or service, the information you provide to that third party will be provided to us to establish your account on the Website. We may also contract with third parties that are in the business of providing information to businesses such as ours to verify certain information about you or obtain information. We may use the Personal Data about you we receive from a third party outside of the Website in accordance with the terms we establish with that third party. We may also obtain Personal Data from publicly-available sources such as open government databases or other data in the public domain.

At Cybesion.com, we are committed to protecting your privacy and ensuring that we comply with applicable data protection laws, including those of the European Union and the United States. As part of this commitment, we utilize Google Analytics to monitor and analyze our website traffic, which helps us enhance your experience on our site.

Data Collection and Processing

In using our website, you acknowledge that we collect and process data from your visit. This includes information that may be associated with your account, such as the visitation data collected by Google Analytics from our website and app properties.

Your Rights

We respect your privacy and uphold your rights as a data subject, including:

  1. Access: You have the right to request access to the personal data we hold about you.
  2. Correction: If any of your data is incorrect or incomplete, you have the right to request corrections.
  3. Erasure: You may request the deletion of your personal data where there is no compelling reason for us to continue processing it.
  4. Objection: You can object to the processing of your data for certain purposes, such as direct marketing.
  5. Restriction: You have the right to request the restriction of processing where appropriate.
  6. Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.

How We Use Your Data

We use the data collected through Google Analytics for the following purposes:

  • Monitoring website performance and user behavior
  • Improving user experience by analyzing usage patterns
  • Enhancing the functionality and content of our website and app

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. These technologies help us understand user behavior, improve the functionality of our site, and provide you with personalized experiences.

Purpose and Scope

This Cybesion Privacy Statement (the “Privacy Statement”) explains how Cybesion, LLC, and companies that we own or control (“Affiliates”) (collectively, “Cybesion, LLC”, “we”, or “us”) collect, use, store, process, disclose, and delete Personal Data (as defined in this Privacy Statement) you provide directly to us or that we receive from your authorized third parties including, without limitation, that you provide to us via our website, located at the Cybesion.com domain, or any website of any one of our Affiliates that post or link to this Privacy Statement (individually and collectively, “Website”), accessed through any medium, including via computer, mobile device, or other device (collectively, “Device”).

This Privacy Statement also outlines your rights in respect to your Personal Data. Cybesion is a Managed Service Provider and reseller of IT Cybersecurity products and services, headquartered in the United States but with Affiliates all around the world (a list of which is available upon request). Cybesion delivers global technology and supply chain services to support cloud aggregation, data center management, logistics, technology distribution, mobility device life-cycle, and training.

For more information about Cybesion, please see the “CONTACT US” section of our Website.

Cybesion provides you with the ability to purchase or access a variety of product and service offerings made available by Cybesion and various third party providers (“Offerings”) both directly from Cybesion and through resellers and distributors.

EACH OFFERING MAY BE SUBJECT TO OFFERING-SPECIFIC PRIVACY POLICIES, WHICH MAY SUPERCEDE OR COMPLEMENT THE TERMS OF THIS PRIVACY STATEMENT. CYBESION ENCOURAGES YOU TO CAREFULLY READ THE PRIVACY POLICY OF ANY OFFERING BEFORE ACCESSING OR USING THAT OFFERING.

Although we encourage you to read this entire Privacy Statement, this is a summary of some of the more important aspects of the Privacy Statement:

· Each Offering may include its own specific privacy policy. You should carefully read the privacy policy of any Offering before accessing or using that Offering.

· We may collect both Personal Data and other information from you through a variety of sources, including Personal Data we have collected from you, whether on- or offline. We may also combine it with information we receive about you from other sources, such as Affiliates, publicly available information sources (including information from your publicly available social media profiles), and other third parties.

· We will not use or share your Personal Data except as described in this Privacy Statement.

· Where applicable, we honor opt out instructions from you for certain uses of your Personal Data under this Privacy Statement, such as, for example, when you opt out of receiving marketing email communications from us or request us to delete your Personal Data.

· We use appropriate technical and organizational controls to secure and protect your Personal Data, but we cannot ensure or warrant that your Personal Data will be completely secure from misappropriation by hackers or from other nefarious or criminal activities.

Cookies and Other Website Usage Information

The Website may also monitor and collect information about how you access, use, and interact with the Website automatically through “cookies,” “flash cookies”, “web beacons,” and other automated tracking technology.

A “cookie” is a small text file that is stored on a user’s Device. Cookies allow us to collect information such as browser type, time spent on the Website, pages visited, and language preferences. We and our service providers use the information for security purposes, to facilitate navigation, display information more effectively, and to personalize your experience while using the Website.

Generally, the cookies that are used on the Website can be broken down into the following categories:

· Strictly necessary cookies—These are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website or use a shopping cart.

· Analytical/performance cookies—These cookies are used to analyze how the Website is used and to monitor its performance, which allows us to improve your experience in using the Website. These cookies help us to tailor the content of Website to reflect what users find most interesting and to identify when technical issues with the Website arises. We may also use this data to compile reports to help us to analyze how the Website is used, what the most common issues are and how we can improve the Website.

· Functional/tracking cookies—These cookies enable us to recognize repeat visitors to our Websites. By matching an anonymous, randomly generated identifier, a tracking cookie keeps track of where a user of our Websites came from, what search engine they may have used, what link they clicked on, what keyword they used and where they were in the world when they accessed the Website. By monitoring this data, we can make improvements to our Website.

· Targeting cookies—These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

· Session cookies—These cookies are used ‘in-session’ each time you visit and then expire when you leave a Website or shortly thereafter: they are not stored on your Device permanently, do not contain any Personal Data and help by minimizing the need to transfer Personal Data across the internet. These cookies can be deleted or you can refuse to allow their use, but this will hamper the performance and your experience in using the Website. These cookies also take time stamps that record when you access the Website and when you leave the Website.

· Persistent cookies—This type of cookie is saved on your Device for a fixed period (sometimes for a few hours, sometimes for a year or longer) and is not deleted when the browser is closed. Persistent cookies are used where we need to remember who you are for more than one browsing session. For example, this type of cookie can be used to store your language preferences, so that they are remembered for the next visit to the Website.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject any cookies. However, please be aware that if you disable or reject cookies, some features and services on our Websites may not work properly because we may not be able to recognize and associate you with your account(s). In addition, the Offerings we provide when you visit us may not be as relevant to you or tailored to your interests.

A “flash cookie” is a file similar to a cookie, except that they can store more complex data. Our use of Adobe Flash technology (including Flash Local Stored Objects (“Flash LSOs”)) allows us to, among other things, serve you with more tailored information, facilitate your ongoing access to and use of the Website, and collect and store information about your use of the Website. If you do not want Flash LSOs stored on your computer, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Adobe Flash Website Storage Settings Panel available on the Internet. You can also control Flash LSOs by going to the Adobe Flash Global Storage Settings Panel available on the Internet and following the instructions (which may include instructions that explain, for example, how to delete existing Flash LSOs (referred to as “information” on the Adobe site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not being delivered by the operator of the page you are on at the time). Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with this Website or our online content.

A “web beacon” (also known as a clear pixel or pixel tag) includes an electronic image imbedded in the Website interface that allows us to recognize when you visit that area of the Website. These may also be used in connection with some Website pages and HTML-formatted e-mail messages to, among other things, track the actions of Website users and e-mail recipients, measure the success of our marketing campaigns, and compile statistics about Website usage and response rates.

Please note that the use of cookies or these other tracking technologies by Cybesion’s third party service providers is not covered by this Privacy Statement. Cybesion does not have access or control over third-party cookies. Cybesion’s service providers may use persistent cookies for advertising and retargeting purposes. We may tie the information gathered from third party cookies to Cybesion’s users’ Personal Data, and we will use the combined information in accordance with this Privacy Statement.

Use of Information

Cybesion, LLC uses Personal Data we collect to operate our business and provide you with Offerings, which includes using this data to improve our Offerings and personalize your experiences. We also may use the data to communicate with you, for example, informing you about your account and product information.

Cybesion may use your Personal Data for a variety of purposes (the “Purposes”), including to:

· Provide, maintain, and improve the Website and our Offerings, including to operate certain features and functionality of the Website

· Understand user preferences to enhance users’ experience with Cybesion and its Affiliates, contractors, and business partners;

· Research and analyze the effectiveness of the Website and the marketing, advertising and sales efforts of Cybesion, its Affiliates, contractors, and business partners;

· Collect account receivables owed by customers of Cybesion;· Process orders and payments made through the Website;

· Develop additional Offerings;

· Process job applications;

· Comply with a legal obligation or respond to lawful requests by public authorities (including national security or law enforcement requirements);· Manage our everyday business needs;

· Enforce compliance with our Terms of Use and applicable law;

· Prosecute and/or defend a court, arbitration or similar legal proceedings;

· Communicate directly with you by sending you newsletters, promotions and special offers or information about new products and services on an ongoing basis in accordance with your marketing preferences. You can unsubscribe from our marketing communications by clicking “Unsubscribe” at the bottom of the email or by contacting us using the “CONTACT US ” details.

· Communicate directly with you by phone to respond to customer service inquiries or comments through the Website, social media or otherwise, to discuss issues relating to your account or the Website, and to provide customer support.

· Deliver advertising to you, including to help advertisers and publishers serve and manage ads on the Website or on third party sites, and to tailor ads based on your interests and browsing histories. Please see the section on Cookies and Other Website Usage Information for additional information related to such advertising and your related controls;

· Compile aggregated statistics about the operation and use of our Website and to better understand the preferences of the visitors of our Website; and

· Other Purposes: To carry out other legitimate business purposes, as well as other lawful purposes about which we will notify you.

· We may combine and enhance the Personal Data we collect about you with other information we receive from third parties.

We may also use the Personal Data we collect about you through the Website to generate anonymized, aggregated data. When we do so, we ensure that the anonymized, aggregated data is no longer personally identifiable and may not later be used to identify you. This will include, by way of example, storing the anonymized, aggregated data separately from any Personal Data

Information Sharing

We share your Personal Data with your consent or as necessary to complete any transaction or provide any Offering you have requested or authorized. We also share Personal Data with third party vendors, resellers and distributors, third party service providers, Affiliates and business units, when required by law or to respond to legal process, to protect our customers, to protect lives, to maintain the security of our Offerings, and to protect the rights or property of Cybesion

We may disclose your Personal Data as follows:

Vendors

Cybesion may share Personal Data about you with the third party vendors that make Offerings available through us. For example, we may share your Personal Data with a third party vendor if you purchase or access an Offering through us, or an Cybesion reseller or distributor, and that vendor requires verification of an Offering purchase in order to register that Offering.

Resellers and Distributors

Cybesion may share your Personal Data with the resellers and distributors that purchase Offerings available through the Website. For example, we may share your Personal Data if you purchase or access an Offering through a reseller or distributor, and that reseller or distributor leveraged our reseller tools and services.

Third Party Service Providers

Cybesion may provide your Personal Data to third parties that provide services to assist us with the Website and with achieving the Purposes. For example, these third parties may include providers of customer service, payment processing, email and messaging support, hosting, management, maintenance, information analysis, Offering fulfilment or delivery, or other services we may receive on an outsourced basis. We will endeavor to require that these third parties use your Personal Data only as necessary for such reasons and protect your Personal Data consistent with this Privacy Statement and applicable law. A list of third party service providers is available upon request.

Affiliates and Business Units

Cybesion may share your Personal Data with our Affiliates, regardless of whether these entities share the Cybesion brand. We may also share your Personal Data with other business units that also offer products or services under the Cybesion brand or one of our other brands. Our Affiliates and business units will use your Personal Data we share with them in a manner consistent with this Privacy Statement.

Other Users

Cybesion may share your Personal Data with other users when you elect to interact with those users (or request that we communicate with them on your behalf) through the Website. This may include facilitating communications with other users or enabling posting of Personal Data to areas of the Website accessible by other users. You should be aware that any Personal Data (or other information) you provide in these areas may be read, collected, and used by others who access them.

Law Enforcement and Safety

Cybesion may share your Personal Data with any competent law enforcement, regulatory, government agency, court, other governmental officials, or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person.

Sale or Acquisition of Assets

If Cybesion transfers ownership or control of any portion of Cybesion or the Website to an actual or potential buyer, whether in the context of an acquisition, merger, reorganization, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings), we may transfer your Personal Data to that actual or potential buyer, provided that the use of your Personal Data by that third party remains subject to applicable law.

Others

We may share your Personal Data with any other person with your consent to the disclosure.

We may also share aggregated, anonymized data with third parties for other purposes. Such information does not identify you individually, but may include usage, viewing and technical information we collected through your use of our Website. If we are required under applicable law to treat such information as Personal Data, then we will only disclose it as described above.

Other Important Privacy Information

Security of Personal Data

Cybesion uses appropriate technical and organization controls and measures to secure and protect your Personal Data from unauthorized loss, misuse, and disclosure, such as strong user access controls, segmented network architecture, and comprehensive employee policies and training. Unfortunately, no data transmitted over or accessible through the Internet can be guaranteed to be 100% secure. As a result, while Cybesion attempts to protect all Personal Data, Cybesion cannot ensure or warrant that Personal Data will be completely secure from misappropriation by hackers or from other nefarious or criminal activities, or in the event of a failure of computer hardware, software, or a telecommunications network. Cybesion will notify you in the event we become aware of a security breach involving your personally identifiable information (as defined by the applicable foreign, federal, state, and local laws) stored by or for us, in accordance with applicable laws.

Legal Basis for Processing Personal Data (EEA Visitors Only)

If you are a visitor from the European Economic Area, our legal basis for collecting and using the Personal Data information described above will depend on the Personal Data concerned and the specific context in which we collect it.However, we will normally collect Personal Data from you only (i) where we need the Personal Data to perform a contract with you (such as to fulfill your purchase of an Offering), (ii) where the processing is in our legitimate interests and not overridden by your rights, or (iii) where we have your consent to do so. In some cases, we may also have a legal obligation to collect Personal Data from you or may otherwise need the Personal Data to protect your vital interests or those of another person.

If we ask you to provide Personal Data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Data is mandatory or not (as well as of the possible consequences if you do not provide your Personal Data).

If we collect and use your Personal Data in reliance on our legitimate interests (or those of any third party), this interest will normally be to operate our platform and communicating with you as necessary to provide our services and Offerings to you, and for our legitimate commercial interest, for instance, when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities. We may have other legitimate interests, and if appropriate, we will make clear to you at the relevant time what those legitimate interests are.

If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Data, please contact us using the contact details provided under the “CONTACT US ” page.

Accuracy

It is your responsibility to provide Cybesion with accurate Personal Data. Except as otherwise set forth in this Privacy Statement, Cybesion shall only use Personal Data in ways that are compatible with the purposes for which it was collected or subsequently authorized by you. To the extent necessary for these purposes, Cybesion shall take reasonable steps to ensure that Personal Data is accurate, complete, current and relevant to its intended use.

International Data Transfers

Your Personal Data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country.

Specifically, our primary Website servers are located in the United States, and our Affiliates and third party service providers and partners operate around the world. This means that when we collect your Personal Data we may process it in any of these countries. However, we have taken appropriate safeguards to require that your Personal Data will remain protected in accordance with this Privacy Statement. For Personal Data collected in the countries of the European Economic Area and Switzerland and transferred or accessed by Cybesion in the United States, Cybesion, LLC Complies with all rules and regulations of the EU-US and Swiss-US Privacy Shield Frameworks, as administered by the US Department of Commerce, for the international transfer of such Personal Data. Please see the Privacy Shield Framework to learn more. If there is any conflict between the terms of this Privacy Statement and the Privacy Shield Framework, the Privacy Shield Framework shall govern. Additionally, where required we have implemented the European Commission’s Standard Contractual Clauses for transfers of Personal Data between our Affiliates outside the EEA and United States, which require us to protect Personal Data they process from the EEA in accordance with European Union data protection law. We have implemented similar appropriate safeguards with our third party service providers and partners and further details can be provided upon request.

Retention Period

We retain Personal Data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with an Offering you have requested or to comply with applicable legal, tax or accounting requirements).

When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.

If you are a resident of the European Union, all the Personal Data related to you and received and stored by Cybesion are erased after 5 years, save for any Personal Data in documents and files we must keep for a longer period under applicable laws. For example, we cannot erase personal data appearing on VAT invoices before we can delete the invoices from our systems.

Your Data Protection Rights

You have the following data protection rights:

· If you wish to access, correct, update or request deletion of your Personal Data, you can do so at any time by contacting us using the contact details provided under the “CONTACT US” page.

· In addition, if you are a resident of the European Union, you can object to processing of your Personal Data, ask us to restrict processing of your Personal Data or request portability of your Personal Data. Again, you can exercise these rights by contacting us using the contact details provided under the “CONTACT US” page

· You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided under the “CONTACT US” page.

· Similarly, if we have collected and process your Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.

· You have the right to complain to a data protection authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area are available here.)

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Children

The Website is intended solely for use by individuals 18 years of age and older and thus is not directed to children under 18 years of age. Cybesion does not knowingly solicit or collect Personal Data from children under 18 years of age.

Do Not Track

Certain web browsers and other devices you may use to access the Website may permit you to indicate your preference that you do not wish to be “tracked” online. At this time, the Website does not respond to “Do Not Track” signals. We do not modify your experience on the Website, or modify the Personal Data we collect from you through the Website, based on whether such a preference is indicated.

Your New Jersey and California Privacy Rights

New Jersey and California law provides that California residents have a right to request that businesses tell them how their personal information has been shared with third parties for their direct marketing purposes. Under California law, “personal information” includes your name, signature, Social Security number, physical description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. There is an exception to this requirement for businesses that have adopted and disclosed, in their privacy policy, a policy of not disclosing a person’s personal information to third parties for direct marketing purposes if that person has exercised an option to opt-out of the disclosure of their Personal Data to third parties for such purposes. We have adopted a policy of allowing you to opt-out of the disclosure of your personal information to third parties for direct marketing purposes and thus fall within this exception. To opt-out of the sharing of your personal information to third parties for direct marketing purposes, please contact us using the contact details provided under the “CONTACT US” page.

European Union Privacy Rights

The controller for any Personal Data processed by us is the Cybesion Affiliate in the European Economic Area country or Switzerland collecting the Personal Data. If you have any questions about the Personal Data you have submitted to the respective Affiliate, please contact the relevant Affiliate.

Sensitive Information

Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal data (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through this Website or otherwise to us. In those cases where we may request or invite you to provide sensitive personal data, we will do so with your express consent.

Third Party Websites

In addition to providing access to Offerings, the Website may include links to other websites and web services. This Privacy Statement does not apply to those websites and services and the privacy practices of those websites and services may differ from those described in this Privacy Statement. If you submit Personal Data to any of those other websites or services, your Personal Data is governed by the privacy policies applicable to those websites and services. Cybesion encourages you to carefully read the privacy policy of any website or web service you visit.

Compliance

Cybesion will use a self-assessment approach to verify compliance with this Privacy Statement and periodically verify that the Privacy Statement is accurate, comprehensive for the information intended to be covered, prominently displayed, implemented and accessible. If you believe that your Personal Data has been processed or disclosed in violation of this Privacy Statement, Cybesion encourages you to raise any concerns using the contact information provided in this Privacy Statement using the contact details provided under the “CONTACT US” page. Cybesion will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Data.

Revisions

Cybesion may from time to time revise this Privacy Statement in its sole and absolute discretion to reflect changes in our business practices. If we revise this Privacy Statement, we will notify you by posting the updated Privacy Statement on this Website or by sending you a notification by email. Changes to the Privacy Statement will become effective and will apply to the information collected starting on the date Cybesion posts the revised Privacy Statement on the Website. If we are required by applicable data protection laws to seek your consent to any changes in use of your Personal Data described in our updated Privacy Statement, then we will do that.

General Data Protection Regulation

Cybesion is committed to protecting your privacy. This Privacy Shield Framework sets out the privacy principles we follow with respect to transfers of personal data from the European Economic Area (“EEA”) and Switzerland to the United States, including personal data we receive from individuals who visit our or our affiliates’ web and mobile sites, who access or use our product or service offerings (“Offerings”), or who otherwise interact with us (“you”).

We comply with the EU-US and Swiss-US Privacy Shield Frameworks as set forth by the US Department of Commerce regarding the collection, use and retention of personal data from the EU and Switzerland.

If there is any conflict between the terms of this Privacy Shield Framework and the Privacy Shield Principles, the Privacy Shield Principles shall govern.

Types of personal data we collect and use

The types of personal data we may receive in the United States, as well as the purposes for which we collect and use it, are set out in our Privacy Statement and internal Employee Data Protection Policy and Cybesion Notice of Employee Personal Data Processing.

We will only process personal data in ways that are compatible with the purposes we collected it for, or for purposes you later authorize. Before we use your personal data for a materially different purpose, we will provide you with the opportunity to opt-out.

Transfers to third parties

Information about the types of third parties to which we disclose personal data and the purposes for which we do so is described in our Privacy Statement respectively.

If we have received your personal data in the United States and subsequently transfer that information to a third party acting as an agent, and such third party agent processes your personal data in a manner inconsistent with the Privacy Shield Principles, we will remain responsible unless we can prove we are not responsible for the event giving rise to the damage.

Disclosures for national security or law enforcement

Please note that under certain circumstances, we may be required to disclose your personal data in response to lawful requests by public authorities, including meeting national security or law enforcement requirements.

Access, correction and deletion rights

You may have the right to access personal data that we hold about you and request that we correct, amend, or delete it if it is inaccurate or processed in violation of the Privacy Shield Frameworks. These access rights may not apply in some cases, including where providing access is unreasonably burdensome or expensive under the circumstances or where it would violate the rights of a third party. If you would like to request access to, correction, amendment, or deletion of your personal data, you can submit a written request to the contact information provided below. We may request specific information from you to confirm your identity.

Your choices

We commit to giving you an opportunity to opt out if personal data we control about you is to be disclosed to another independent third party, or is to be used for a purpose that is materially different from those set out in our privacy statements. Where sensitive personal data is involved, we will obtain your express opt-in consent to do such things. If you otherwise wish to limit the use or disclosure of your personal data, please write to us at the contact details set out below. You can also ask us to remove you from any mailing list to which you previously subscribed by sending us an email or by following the “unsubscribe” link in any marketing communications we send to you.

Questions or complaints

In compliance with the Privacy Shield Framework, we commit to resolve complaints about our collection or use of your personal data. EEA and Swiss individuals with inquiries or complaints regarding our Privacy Shield practices should first contact us at [email protected]. We will investigate and attempt to resolve any Shield-related complaints or disputes within forty-five (45) days of receipt.

If you have an unresolved Privacy Shield Framework complaint that we have not addressed satisfactorily (for non-HR personal data or HR personal data in the context of the employment relationship), we commit to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner, as applicable, and to comply with the advice given by them in respect of the complaint. Click here for a list of EU DPAs.

You may also have the option to select binding arbitration for the resolution of your complaint under certain circumstances. To find out more about the Privacy Shield Framework binding arbitration scheme please see https://www.privacyshield.gov/article?id=ANNEX-I-introduction.

Changes to this Notice

Compliance and Changes to this Privacy Policy

Cybesion, LLC and Cybesion Academy will use a self-assessment approach to verify compliance with this Privacy Statement and periodically verify that the Privacy Statement is accurate, comprehensive for the information intended to be covered, prominently displayed, implemented, and accessible. If you believe that your Personal Data has been processed or disclosed in violation of this Privacy Statement, Cybesion encourages you to raise any concerns using the contact information provided on the “CONTACT US” page. We will investigate and attempt to resolve any complaints and disputes regarding the use and disclosure of Personal Data.

Cybesion, LLC and Cybesion Academy may from time to time revise this Privacy Statement in their sole and absolute discretion to reflect changes in our business practices. If we revise this Privacy Statement, we will notify you by posting the updated Privacy Statement on this Website or by sending you a notification by email. Changes to the Privacy Statement will become effective and will apply to the information collected starting on the date we post the revised Privacy Statement on the Website.

We reserve the right to amend this Notice from time to time consistent with the Privacy Shield Frameworks, requirements.

Updated 2024